This Privacy Policy explains how Licciardi Construction Pty Ltd (“we”, “us”, “our”) collects, uses and protects personal information when you use this website or make an enquiry with us.
Information we collect
When you contact us through this site, we collect the personal information you choose to provide — typically your name, email address, phone number, project location and the details of your enquiry. We may also collect limited technical information automatically (see Cookies & analytics below).
How we collect and use it
We collect this information directly from you when you submit the enquiry form, call or email us. We use it to respond to your enquiry, prepare and discuss quotes, carry out work you engage us for, and keep records of our dealings with you. We do not sell your personal information.
Cookies & analytics
This site uses cookies and similar technologies to operate correctly and to understand how visitors use it. We use Google Analytics (GA4), which sets cookies to collect anonymous, aggregated information such as the pages visited and time spent on the site. You can control or disable cookies through your browser settings; some features may not work as intended if you do.
Third-party services
Some functions rely on third-party services that may process limited data on our behalf: our website host and enquiry-form handling (Netlify), website analytics (Google Analytics), and the embedded map on our contact page (Google Maps). These providers handle data under their own privacy terms.
Storage & security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Enquiry details are stored in our email system and our hosting provider's enquiry-form records, and retained only as long as needed for the purposes above or as required by law.
Access & correction
You can ask us for a copy of the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We'll respond within a reasonable timeframe.
Complaints & contact
If you have a question or concern about how we handle your personal information, contact Licciardi Construction Pty Ltd at marcello@licciardiconstruction.com.au or 0437 890 808 (ABN 59 698 676 185). If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).